Sandwich Factory in Austintown

Continues to be a good sub for the price 20+ yrs later

Ordered 85 dollars worth of food. Employees were annoyed. After throwing food in the bag we specifically asked if the oil/vinegar/ranch was in bag, told it was, ( like how dare we even ask)....it was not! Called to complain, put on hold to get manager and then was hung up on. I end up with 9 subs no dressing!

Love the food ...but employees are kids ...that are at work for hang out and fun and cant get order rite ...if they hired adults it would be much better..

They serve great sandwiches and never mess it up!

My favorite sub shop

Food is great. Sandwiches are huge. Clean and friendly atmosphere

Never disappoints, kids that work there aren't always polite, but food is great!

Not caring to much for the sub. To much bread and not enough meat and cheese

Best subs in town. Would give em a 5 star but man u gotta get organized. If u order over the phone have a place to go for pick ups. No one knows where to go so everyone just meanders around in front of counter and looks at each other. Get some organization and speed things up.

I know this is a Sandwich Factory but the shrimp is the best!!!! It's not greasy. I love their tuna sandwich.

Must have been a trainee working today very slow sandwiches weren't cut through a little lite on toppings.

Very tasty. The store is a little difficult find and it is busy everytime I go but it shows how good it is. I got a roast beef and it was great with the standard topping on it. I like to add tomatoes too. I will be coming back.

Had it for the first time a month ago I know they have the best subs out of anyone.

This is my favorite sub shop. I stop here every chance I get when I am back home.

Local food venue. Was raised on Sandwich Factory and anytime I'm in town it's a must stop. My favorite is the sausage with peppers and onions smothered in Provolone Cheese plus a side of fries.

Love their philly steak and cheese sub and the super sub.

The giant sandwiches are truly giant. It is not a one person sandwich. Their bread is delicious and thick enough to absorb all the sauce from their meatballs and it is a good price given the giant portions.

I don't why your changed your meatballs. The meatball used to be large and then sliced. Now they are just little balls so all you get in a bite is bread. I sure hope you go back to your old way of doing things and please at least hire an adult with each shift

Got exactly what I asked for in order.got sandwich cut in quarters for my 12 hour work night with dressing on side. Cant get that at subway... eve thing was fresh and delicious .

Love sandwich factory great subs and great salads love the wings also

Good fresh food and made to order

The food was amazing. And we ordered a lot and it was fast! They didn't go out of there way to be friendly but eventually they warmed up to us and they were all laughing and having a good time. They definitely got there work done fast!!!!

Food was great service was great price was excellent

Although the food is great, I believe it is wrong to turn their fryers off a half hr before they close. If they are open till 9, fryers should not be off till then. We went there tonight specifically for wings, fries, & veggies. What a waste of our time & gas as there is no sign stating fryers are turned off so far in advance of closing.

There are several very good sandwich shops in the area, but the Sandwich Factory is my favorite by far. None of the other chain sub shops can compare. To start, the bread they use is always fresh. The sandwiches are very large but are still reasonably priced. If you are not a big eater get the half. The subs are made fresh with the meats and cheeses sliced as needed when they are ordered. They have a wide variety of cold and hot sandwiches. My favorite is the meatball with provolone. If you like sub sandwiches, give this a try.

It's always yummy there. & now they have wedding soup & chilli.! Lil bro wanted a sub. So I suggested get sandwich factory. 1st try. He loves it.!

Bread was fresh, but meat was a bit lacking. Good sandwich for the price

This is the BEST i have tried the Columbiana store thinking o man yes the have one out here by the campground well i was very disappointed, This one in austintown where they started is the best by far love my #16 the meat at the store in Columbiana sucks i know they use cheap meat to be honest i will never go back to that one, i herd they have 1 in poland i am never in that area so i will never know about that one. A-Town location you rock.

I've loved sandwich factory since I was a kid and my dad would bring it home for us. Back then I'd get the hot chicken sub which I absolutely adored. Today I'm more partial to the #6, but no matter which sandwich you pick I can guarantee it'll be delicious. I haven't had too many of their sides, but the fries are that awesome festival style fry, hand cut and skin on. I could eat a bucket of those.

Not a fan anymore. They forgot the roastbeef on my roastbeef turkey and swiss. Since I took a bite of the sandwich all they would offer me was 10 percent off my next order. Well there won't be a next order!!! So long SF, many other places to eat

If I could give no stars I would. I ordered a chicken tender salad. Instead I get what looks to be a chicken SKIN salad. Its disgusting, it doesnt even smell good I don't think I've ever just not to try to make something work. But I CANNOT make this work. I can pick around bc it's like pieces of thin "chicken looking skin" it's never happening again.

Disappointed 😔 tht was my second time there and I ordered corn beef and swiss and a order of fries well the fries was great fresh hot and on point but whn I got to my sub it was kinda upsetting because I didn't get what I paid for meaning a nice size portion sub instead I got this😒 it was more bread ( tht I broke off )cheese and lettuce than anything and very dry due to not having enough oil on it.😔

The bread makes the sandwiches so wonderful!! Best sammy's around!!

Walrus subs who? If you want a cold cut sandwich there is NO other place or location to kick that craving then Sandwich Factory Austintown!

I had to wait a good while for my order. I was a little upset with the way they operate in there.

Love it, always good fresh food made in a timely manner .

Awesome subs, Luv the fried cheese with sauce!

Been going for years. Subs are always right and toppings taste fresh. I like the fries, and fried cheese. My only complaint if you'd call it that, is I'm not a thick bun lover, just too much bread, but we still enjoy every time we go. And never have to wait long.

Anytime we call to place an order, the person on the phone always seems to have an attitude, always have to repeat your order an payment multiple times. If this keeps up I'll stop ordering from there and go out to the boardman location.

Great steak subs and onion rings!

Service is slow and extremely rude. The order is always wrong. It's a shame! This use to be a family favorite. We now refer to it as "Mystery bag lunch". You never know what's in the bag, but you can bet it's not what you ordered. This my be the reason the staff is so rude, they dont want you going back to complain.

So we went today 7/12/19 and food was great as always but MAN the lady working thr registers is soooo rude. Please only let the young man wait on customers cause he is just amazing. Always smiling and polite.

The service was OK... My order was taken by someone who appeared to be new which isnt a problem. They wrote the sub number and everything correctly on the sleeve but when I got home to eat the sub it was a completely different sandwich. I went back in to explain what had happened and the manager said i would have to call in for her to do anything. Why? Im here, in person, holding the incorrect sandwich. Do something. All i asked for was a refund. That seems fair seeing as i have been coming here for years and i was polite, but what can you really expect from a group of teenagers? I may or may not go back. I felt disrespected.

Their subs are the best, fresh bread and generous portions of meat.

I ordered the ribeye sandwich too much bread not enough meat

Very good subs. They also offer various sizes, salads, and other options. We often add on the fried veggies.

Great subs at a great price. What more can you ask for?

Great food, low prices

Great subs but they are ridiculously slow. We’ve tried coming in and ordering at the counter and call ahead orders. Takes 30 minutes + for one sub. Ridiculous!

Good sandwich at great price !!